Support – Frequently Asked Questions
If you are having any problems with your email subscription, if you don’t receive our emails, if you are having trouble downloading your free eBook, or if there is anything else that you need help with concerning this website, please consult the FAQ below. If you do not find the answer to your problem, please us an email to email@example.com to get help.
What shall I do if your emails are routed to my SPAM folder?
The mere fact that an email is automatically directed to your SPAM folder does not necessarily mean that it actually is SPAM! SPAM filters often produce so-called false positives and mark legitimate emails as SPAM. You can be absolutely certain that our emails are not SPAM. If you find any of our emails in your SPAM folder, please do the following:
I did not receive any confirmation email after I subscribed! What should I do?
If the confirmation email does not get through to you, please do the following:
I did not receive the welcome message with the eBook download data. What should I do?
If the welcome email does not get through to you, please do the following:
The password in the welcome email does not work. How can I get my free eBook?
In rare cases, you may fail to unlock your free eBook download with the password that is provided to you in your welcome email after you subscribed. The following may help:
What will you send me if I subscribe?
If you subscribe, you will receive a free copy of the eBook HDR Tip Tips and you will receive out weekly newsletter with news, tips and tricks. For details, please read this.
What can I do to see all the images in your emails?
By default, most email clients and webmail sites block images in all emails you receive. All images are stripped from the emails and only the HTML message is shown. Especially for photography-related emails, this is not the best viewing experience. To see our emails in all their beauty, you can tell your email/webmail client to display images on a per-email basis or for all emails by firstname.lastname@example.org. The respective link or button is typically located immediately above the area that displays the email message.
How can I unsubscribe?
If you want to stop receiving our emails, you can use the Unsubscribe link that you find at the top left of each of our emails. It will take you two clicks, and we will never bother you again.